frequently asked questions
Patient Exercises Guide
Navigate to the Patient List page. In the upper right corner, click on “Add Patient”.
Navigate to the Patient List page. Select “view” for the patient you wish to remove. In the upper right corner, click on “Account”, and then select “Delete Patient”.
There is currently no limit to how many patients you can have.
Navigate to the Patient List page, select “View” for the patient you want to create a program for, click “New Program”. Tip: You cannot create a program for a patient without an account, you must first create their account, and then create a program.
No. After adding your patient, they will be emailed directions to set up their account. Once they have set up their account they will have access to any programs you have assigned them. Patients will also automatically receive any new/updated program notifications via email.
There is currently no limit to how many programs you can have per patient.
Navigate to the Patient List page and select the patient whose program you want to edit. Click edit on the program you are looking to add videos to, and click the button to add videos.
It may take up to 15-minutes for your patient to receive their login information. If your patient has not received an email after waiting about 15-minutes, here are a few things to do: Double-check to see if you entered their email correctly. Click “Resend Login Information” on the patients Account tab. If your patient is still not receiving their login information fill out the form below.
It may take up to 15-minutes for your patient to receive their program via email. If your patient has not received an email after waiting about 15-minutes, here are a few things to do: Make sure the patients email is entered correctly on your end. If your patient hasn’t yet logged in, instruct your patient to visit the Secure Patient Exercise Portal Login page and login to finish creating their account. If your patient is still not receiving their program fill out the form below.
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